Privacy Policy

Effective Date: 2025/07/12

At Secondchance.lk, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website, you agree to the practices outlined below.

1. What We Collect

We collect personal and usage information to help improve your experience:

  • Personal Information: When you register or post an item, we may collect your name, address, email, and contact number.

  • Usage Data: We use Google Analytics and Google Search Console to understand how users interact with our website. These tools collect data like your browser type, pages visited, time spent on the site, and search terms.

We use your information to:

  • Allow you to post, sell, or give away items

  • Communicate with you about your listings or account

  • Improve our website and user experience

  • Monitor and analyze traffic using Google services

We do not sell your personal information to third parties.

We use:

  • Google Analytics to understand visitor behavior and improve site performance

  • Google Search Console to track how our site appears in Google Search and fix issues

These services may use cookies and collect anonymous data about your visit.
For more info on how Google uses data:
https://policies.google.com/technologies/partner-sites

Our website uses cookies to improve user experience. Cookies are small files stored on your device that help us:

  • Remember your preferences

  • Keep you logged in

  • Understand how you use our website

You can choose to disable cookies through your browser settings. However, some parts of the site may not work properly without them.

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately so we can remove it.

We take steps to protect your personal information. Your data is stored securely and only used for platform-related activities. However, please be aware that no method of internet transmission is 100% secure.

You can:

  • Update your personal details anytime through your account

  • Request removal of your account or data by contacting us

  • Use browser settings to manage or block cookies

We may update this Privacy Policy from time to time. We’ll post any changes here with the new date.

If you have any questions or concerns about your privacy, feel free to contact us at:
📧 info@secondchance.lk
📞 +94 71 490 4449